Back to HomeRefund Policy
At Perfeqt, we want you to be completely satisfied with your purchase. If, for any reason, you find that Perfeqt isn't the perfect fit for your needs, we're here to help. Please take a moment to review our refund policy below to ensure a smooth process:
What's our Refund Policy?
We proudly stand behind our products and offer a hassle-free 30-day money-back guarantee. If you decide that Perfeqt isn't right for you within the first 30 days of your purchase, simply reach out to us at hello@perfeqt.co to request your refund. We are committed to ensuring your satisfaction.
Please note that for subscription purchases, it's essential to cancel your subscription before the renewal date to avoid any further charges. We do not provide refunds for subscription cancellations that are missed.
How to return the product and receive your refund?
Returning your product is easy. Here's how to get started:
Prepare your product
Ensure that the product is in its original condition and packaging.
Contact us
Reach out to us at hello@perfeqt.co to initiate the return process. Please provide your order details and the reason for the return.
Send your product
Once you've contacted us and received confirmation, please ship your product to our return address below:
Perfect EU WarehousePodgorje 31 A9253 PodgorjeSI - Slovenija℅ Malaja FulfilmentPlease be aware that all shipping fees are your responsibility, and they are non-refundable.
Delivery time
Depending on your location, the Delivery time for your exchanged item may vary. We recommend using a trackable shipping service to ensure your return reaches us safely.
Refund processing
Once we receive and assess the condition of the returned product, we will promptly issue your refund. Please allow 5-10 business days for the refund to be processed and reflected in your account.
Prepare your product
Ensure that the product is in its original condition and packaging.
Contact us
Reach out to us at hello@perfeqt.co to initiate the return process. Please provide your order details and the reason for the return.
Send your product
Once you've contacted us and received confirmation, please ship your product to our return address below:
Please be aware that all shipping fees are your responsibility, and they are non-refundable.
Delivery time
Depending on your location, the Delivery time for your exchanged item may vary. We recommend using a trackable shipping service to ensure your return reaches us safely.
Refund processing
Once we receive and assess the condition of the returned product, we will promptly issue your refund. Please allow 5-10 business days for the refund to be processed and reflected in your account.
If you have any questions or need further assistance, don't hesitate to contact our customer support team at hello@perfeqt.co.
Thank you for choosing Perfeqt, and we appreciate your trust in our products and services.